Frequently Asked Questions

General

Zealth24 is an online marketplace that connects users with fitness and wellness professionals, products, and services in South Africa. Whether you’re looking for personal trainers, wellness coaches, nutrition experts, or fitness products, Zealth24 helps you find everything you need to reach your health and fitness goals.

Zealth24 is open to everyone—from beginners starting their fitness journey to experienced individuals looking to maintain or advance their fitness. The platform also serves fitness and wellness professionals who want to grow their business and reach new clients.

Simply sign up on our website, create a profile, and start browsing fitness and wellness services in your area or online

Yes, Zealth24 is free for users to join and explore. Certain services or products may have a fee as set by individual professionals.

FAQs For Buyers (Users)

Use the search feature on Zealth24’s homepage to find professionals based on your location, budget, and fitness goals. You can also use filters such as type of service, expertise, and ratings to narrow down your options.

Yes, Zealth24 includes a tracking feature for both workouts and meals, allowing you to monitor your progress over time. You can also choose to share this information with your trainer for more personalized guidance.

Fitness professionals on Zealth24 offer a wide range of services including personal training, group classes, online coaching, meal planning, and wellness guidance. Some professionals may also offer specialty services like sports conditioning or mental wellness coaching.

Once you’ve found a professional you’d like to work with, select the “Book” option on their profile. You can schedule sessions, choose services, and make payments through the platform.

Yes, after completing a session, you’ll have the opportunity to rate and review the professional. Your feedback helps other users make informed decisions and helps professionals improve their services.

Zealth24 supports various payment methods, including credit/debit cards, EFT, and mobile payment options. All transactions are secure and encrypted.

 Zealth24 offers a Pro membership for additional benefits like exclusive discounts, access to premium content, and priority customer support.

FAQs For Sellers (Professionals)

Click on the “Join as a Professional” button on the homepage, create a profile with your credentials and experience, and list the services you offer.

Professionals on Zealth24 can offer various services such as personal training, online coaching, group fitness classes, wellness coaching, nutrition planning, and more. You have flexibility in setting your services and rates.

Zealth24 provides a range of customer-centric features that help you reach more clients, manage bookings and payments, showcase reviews, and grow your brand. With Zealth24, you have a platform to expand your business beyond local reach.

Payments for your services are processed through the Zealth24 platform and transferred directly to your account. You can view and manage your earnings on your Trainers dashboard.

Zealth24 Pro is a premium option for Trainerss, offering additional benefits like enhanced profile visibility, access to exclusive events, and analytics to help optimize your business on the platform.

Yes, Zealth24 has a chat feature that allows you to communicate with your clients before and after sessions to provide guidance, answer questions, and share resources.

Listing your services is free. However, Zealth24 charges a small commission on each booking to cover platform operational costs.

Zealth24 allows you to set your own cancellation and rescheduling policies. Make sure your policies are clearly stated in your profile. Clients will follow these guidelines when making changes to bookings.

FAQs Technical and Support

If you experience any technical issues, please reach out to Zealth24 customer support through the “Contact Us” page. We’re here to help you resolve any problems as quickly as possible.

Zealth24 takes data privacy seriously. We use encryption and secure payment gateways to ensure that your information is safe. Review our Privacy Policy for more details.

Our customer support team is available to assist you. For immediate assistance, you can use the chat feature on the website or email us at support@zealth24.com.